Terms of Service
Last Updated May 29, 2024
These Infilla Terms of Service and the applicable Order Form (the “Agreement”) is entered into by and between Pronto, Inc. dba Infilla (“Company”) and the customer listed on the applicable Order Form (“Customer”). As a condition of Customer’s use and/or continued use of the Infilla Platform and Infilla Services, Customer agrees to and accepts the terms and conditions of this Agreement.
1.Defined Terms
a. Customer Data: Customer’s data, content, and materials submitted into the Infilla Platform by or on behalf of Customer or by Public End Users. Includes resolved Forum Data and Public Content.
b. Documentation: Written user guides and guidelines describing the Infilla Platform and Infilla Services.
c. End User: Any employee or contractor of Customer using the Infilla Platform and Infilla Services under Customer’s account.
d. Fees: Amounts in U.S. Dollars Customer must pay under each applicable Order Form.
e. Forum Data: Comments and referenced materials posted by Customer or its End Users in the Forum Feature.
f. Forum Feature: Module enabling Customers and End Users to post and track discussion threads regarding interpretations of legal or process requirements, and to mark threads as resolved.
g. Public Data: Forms, checklists, and instructional materials that Customer makes accessible to Public End Users.
h. Public End Users: Members of the public (e.g., developers, contractors, property owners, managers) who interact with Customer via the Infilla Platform for planning, zoning, and permitting functions.
i. Intellectual Property Rights: All copyrights, trademarks, patents, trade secrets, moral rights, goodwill, algorithms, and other proprietary rights under U.S. or international law, including renewals, extensions, and derivatives.
j. Infilla Proprietary Materials: (i) Infilla Services and Documentation; (ii) all content (excluding Customer Data or Customer Products) used in implementing, operating, maintaining, or hosting the Infilla Platform; (iii) all related Intellectual Property Rights, derivatives, updates, modifications, or translations.
k. Infilla Platform: Company’s proprietary hosted software platform for municipal planning, zoning, and permitting operations, including APIs.
l. Infilla Services: Services provided by Company under this Agreement, including implementation, use, and support of the Infilla Platform.
m. Order Form: Form evidencing an order for the Infilla Platform and Infilla Services executed between Company and Customer.
n. Subscription Period: Subscription period set forth in the applicable Order Form.
o. Usage Data: Operations and telemetry data about Customer, End Users, and Public End Users’ configuration, access, and use of the Infilla Platform and Infilla Services.
2.License to the Infilla Platform and Services
Company grants Customer a non-exclusive, non-transferable, non-sublicensable, limited right to remotely access and use the Infilla Platform modules and Services described in the applicable Order Form, including associated Documentation, solely for Customer’s operations and subject to compliance with Documentation. This includes use of the Platform to interact with Public End Users.